Milwaukee Group Policies and Procedures
You will receive an order confirmation/invoice via mail, fax, or email after you place your order. A deposit equal to 25% of the total balance is due two weeks from the date the group reservation is made.* The remaining balance in full and a final ticket count are due four weeks prior to the performance date. Deposits and final payments are non-refundable and non-transferable.
*If you place your order less than one month prior to the performance, your payment in full is due upon receipt of your order confirmation.
Ticket counts can be changed until the final payment has been made, although changing your total ticket count may alter the per-ticket price. There are no exchanges or refunds once final payment on a group order has been made. Additional tickets can be purchased at full price through the MCPA Box Office.
You may pay by cash, check, VISA, Master Card, American Express, Discover or Marcus Center gift card.
Groups may cancel without penalty before the initial deposit is made. Once a financial commitment has been made deposits and final payments will be forfeit in the case of cancellation. If you have a cancellation please contact the Group Sales Department immediately so that we can accommodate other Group requests.
If your tickets are lost or stolen please notify the Group Sales Department immediately to arrange for a ticket re-print. We cannot re-print tickets without exact seat locations. Once a ticket is re-printed with a new bar code the original ticket will be voided for use to enter the theatre.
- By entering into this agreement, you represent and warrant that the tickets you receive will not be resold to individuals above the face value, unless you meet all of the following conditions: (i) you are a tour operator, authorized concierge service company, travel agent or other authorized wholesale travel industry partner that (ii) packages the tickets with hotel reservations, transportation arrangements or other travel amenities, and (iii) such package shall include substantial value to each individual purchaser above and beyond the rights and access provided by the ticket to the event. Broadway Across America reserves the right to refuse service to any entity that resells any subject tickets for profit in the secondary marketplace. If Broadway Across America discovers that tickets sold as part of a group order have been resold individually at a profit or otherwise in violation of with the conditions described above, Broadway Across America reserves the right to revoke group benefits at any time including but not limited to group discounts, payment plans, complimentary ticket policies and priority seating privileges. The contents of this Paragraph shall not be deemed as waiving or limiting any rights or remedies which Broadway Across America, its subsidiaries and/or affiliates may have, all of which rights and remedies are hereby specifically reserved.
The best way to get in touch with the Group Sales Department for tickets is to fill out the online request form for the show in which you are interested. Other questions or concerns can be directed to a Group Sales Representative by emailing firstname.lastname@example.org or calling 414.273.7121 ext. 210.
Please visit our Groups section on the Help page.