Help

Show on sales vary by show. Get updates by joining our eCLUB and receive upcoming show information. Sign up HERE.

To purchase accessible seats, please call us at XXX (Monday –Friday, Xam –Xpm XT). A full list of accessible services for each venue can be found X.

Fans who are feeling lucky can enter our digital drawing for the chance to buy event tickets at special prices. More information about Lucky Seat and a list of current drawings may be found here.

Please reach out to Lucky Seat directly by emailing help@luckyseat.com.

We understand that emergencies happen. Unfortunately, we are not able to honor unused tickets for a missed performance. No refunds can be given for past performances

In the event that a performance is canceled, Broadway at the Marcus Center and/or Ticketmaster will inform customers via phone, email, or mail with information regarding the ticketing policy. Ticket holders are encouraged to return to their original point of purchase for more information.

We advise all customers to contact their original point of sale. If you bought your tickets through the Broadway Across America eCLUB, you may call our national hotline at 866.880.9572 (M-F, 9am to 5pm) or email us at X@BroadwayAcrossAmerica.com.